Our work is about improving lives, not increasing our social capital.
We say what we believe, even when it’s unpopular or costly to do so. That means we aren’t afraid to take on powerful interests, invite heat on social media, or offend our friends.
DIFFERENT BACKGROUNDS, SHARED VALUES
We believe a diverse team is a strong team, and we embrace colleagues from different racial, ethnic, economic, and cultural backgrounds. But we’re defined not by our differences but by our shared values and goals.
Thrive on challenge
We seek out people and positions we disagree with. And through our encounters with different points of view, we grow stronger.
THERE'S ALWAYS BETTER
We are always improving our craft, aggressively seeking out new and better methods and skills. This means we give timely, direct, and thoughtful feedback to our peers —and we welcome the same in return.
IGNORE THE MOB
We provide little value as the thousandth voice in a chorus. Whenever consensus forms around a position, it is usually of little interest to us unless we challenge that consensus.
We admit mistakes readily —and learn from and rectify those mistakes with an effort commensurate with the harm caused by our errors. We also spend time and effort to “steel-(wo)man” our arguments –That is, to identify the strongest form and nuances of the other side of a position before engaging with it.
FREEDOM OVER COMPLEXITY
We root out unnecessary complexity, analysis, and process. And we recruit self-motivated, disciplined A-players with no use for micromanagement.
CALL IN, NOT OUT
We confront violations of our values while finding the most respectful and effective ways of doing so. This means we aim to call in, not call out —seeking, whenever possible, to avoid embarrassing or alienating our peers.